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AI, done right

AI that works with you, not instead of you.

We carefully augment your team with AI to speed up output and keep accuracy high - automating the busywork while keeping human judgment exactly where it matters.

Human-approved Grounded in your data Fully auditable

AI, done right

What it can do

  • Draft in seconds

  • Catch anomalies

  • Plan collections

  • Answer in plain language

  • Make sense of meters

Our approach

Three principles behind every assistant

AI in Zana is built to make your team faster without ever taking the wheel.

Augment, don’t replace

AI does the first draft - the invoice, the reminder, the summary, the collections plan. Your team reviews, tweaks, and approves. The judgment stays human; only the typing goes away.

Automate the boring

Reconciliation, data entry, categorisation, reminder copy, and report drafting are repetitive and error-prone by hand. Zana’s AI takes the busywork so your team spends its hours on the work that actually needs a person.

Accuracy you can trust

Every suggestion is grounded in your own data, not guessed. Anything that moves money or goes to a customer is surfaced for a human to confirm first - so speed never costs you correctness.

Capabilities

What Zana AI does for you

Assistants are built into invoicing, utility billing, and collections - not bolted on as a separate chatbot you have to learn.

01

Draft in seconds

Turn a few words into a complete invoice, a payment reminder, or a customer message - on brand and ready to review.

02

Catch anomalies

Flag duplicate invoices, unusual amounts, and billing-run exceptions before they reach a customer or your books.

03

Plan collections

See who to follow up with, in what order, and with which message - so chasing arrears is a plan, not a guess.

04

Answer in plain language

Ask about your revenue, arrears, or a customer in everyday words and get an answer grounded in your live data.

05

Make sense of meters

Spot suspicious meter reads and consumption spikes during a utility billing run, before invoices go out.

06

Tidy the busywork

Match payments, clean up imports, and categorise transactions automatically - with you confirming the edge cases.

Built to trust

Fast, but never reckless

Every assistant is designed so speed never comes at the cost of control or correctness.

You approve every action

Nothing is sent or posted until a person says so. AI proposes; you decide.

Grounded in your data

Suggestions come from your own records, not invented - so they’re relevant and checkable.

A clear trail

Every AI-assisted action is logged like any other, so you always know what happened and why.

Yours to switch off

AI assistance is a help, not a lock-in. Turn it down or off and Zana keeps working exactly as before.

Let AI handle the busywork

Zana’s assistants live inside invoicing, utility billing, and CRM - drafting, flagging, and planning while you stay in control. Start free - no card required - or talk to us for a walkthrough.