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Guest houses & nightly rentals

Airbnb-style lets, run from your desk.

For guest houses, B&Bs, serviced apartments and holiday homes - quote the nights, hold the calendar, invoice the guest and collect on M-Pesa. Whether they found you on Airbnb, WhatsApp or walked in, you run the stay in Zana. Separate from monthly rent.

No double-booking M-Pesa on every stay Not a channel manager

Guest houses & nightly rentals

Inside Short Stays

  • Bookable listings

  • Rates, blocks and availability

  • Quote, hold and invoice

  • Collect however the guest pays

  • Check-in, stay and check-out

What you get

Everything in this module, built to work with the rest of the Zana suite.

01

Bookable listings

Activate a unit as a short-stay listing with photos, house rules, minimum nights and party limits - one listing maps to one unit, so inventory stays honest.

02

Rates, blocks and availability

Seasonal rate periods, manual availability blocks, and a calendar that shows what is open before you quote - not after you have promised the room.

03

Quote, hold and invoice

Build a stay quote from nightly rates, fees and promotions, then create a reservation that snapshots the price, raises the invoice, and holds the nights until payment confirms.

04

Collect however the guest pays

Send the same M-Pesa or card pay link you use everywhere else. Paybill and bank deposits reconcile back to the reservation invoice from a statement upload.

05

Check-in, stay and check-out

Confirm a booking, record arrival and departure, handle no-shows, and apply cancellation policy with the return due shown before anything is credited.

06

Turnover and inspections

Confirmation opens a turnover checklist for housekeeping. Check-out inspections capture damage and feed deposit deductions before the balance is returned.

07

Deposits held separately

Security deposits sit in held money, not revenue. Settle against approved charges and record the offline return with evidence when you send money back outside Zana.

08

Guest lifecycle messaging

Booking received, confirmation, check-in instructions and reminders over email, SMS and WhatsApp - from templates you control, with delivery tracked per message.

09

Occupancy and revenue reports

Occupancy, ADR, RevPAN, booking value, collections and turnover queue on one dashboard - exportable when you need the numbers in a spreadsheet.

10

Long-term rent stays separate

Short Stays is its own module beside Property Management. A unit on a lease bill continues on the rent run; a nightly listing bills by the stay, not the month.

How it works

From enquiry to turned-over unit in three steps

1

Set up the listing

Pick the units you sell by the night, set base rates and seasonal periods, block dates you cannot sell, and activate the listing when it is ready to take bookings.

2

Quote, reserve and collect

When a guest enquires, quote the stay, create the reservation, and send the invoice. Payment confirms the booking, releases the hold timer, and queues turnover for arrival day.

3

Operate the stay

Check the guest in, message them through the lifecycle templates, run the turnover checklist after checkout, settle the deposit, and read occupancy and collections on the report.

Get started
In the wild

Who runs direct short-stay bookings on Zana

Ready to run direct bookings on one ledger?

Short Stays shares customers, invoices and collections with the rest of Zana - but it is a separate module from long-term Property Management. Start on a paid plan or talk to us for a walkthrough.